Tickets you purchase on StubHub will be available in your Wallet tab. If you wish to sell any tickets you've purchased directly from the Braves , you may do so via your "My Braves Tickets" account on braves.
Tickets may be forwarded via the MLB Ballpark app but resale functionality is not available at this time. The Braves do not recommend purchasing tickets from sources other than the Braves directly or StubHub, the official secondary marketplace of the Atlanta Braves.
For fans who do purchase from other providers, our team is not able to provide support or troubleshooting for any issues regarding their ticket. Fans using any other channels to purchase tickets do so at their own risk. What if I cannot find tickets I purchased or tickets that were forwarded to me? Next, confirm that a Braves ticket account is displaying on the My Ticket Accounts page.
Note that you may need to refresh your Tickets tab by pulling down on the screen to see updated ticket inventory. If your Braves tickets were originally forwarded to you by another Ballpark app user, the original sender may have canceled the forward and you should check with the person who sent you the tickets.
If you are still having difficulty locating mobile tickets you believe should be appearing in your Tickets tab, contact the Braves at Which types of tickets will be displayed in the MLB Ballpark app?
Tickets that you have forwarded to friends will not show a barcode. There will be a message that the ticket has been forwarded with a cancel button in place of the barcode. Once Braves tickets are purchased via an exclusive presale or the general on-sale, your tickets will automatically appear in the Wallet within the Tickets tab of the MLB Ballpark app.
Can I still print my Braves tickets at home? No, to improve security and reduce the risk of ticket fraud, print-at-home tickets in any form are no longer accepted for entry at Truist Park. What is a Mobile Ticket Barcode? Each ticket has a mobile ticket barcode that must be scanned for entry into Truist Park via your mobile device. Within the Wallet, you can tap on an individual ticket to view its barcode. For entry to Truist Park, present your mobile device with the mobile barcode open and available to scan.
How do I access the ticket to scan for entry? Why is my ticket barcode not showing in the MLB Ballpark app? There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled.
For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. I just forwarded a ticket via the MLB Ballpark app. Why do I still see it?
If you wish to cancel the forward, you can do that directly from the ticket. During what window of time can I forward tickets to friends? You can forward tickets via the MLB Ballpark app from the moment you purchase them until two hours after the first pitch of that day's game as long as that ticket has not already been scanned in for entry at Truist Park. What should I do if I need to enter Truist Park for the start of the game and the rest of my group is not here yet? You can easily forward tickets to friends via the MLB Ballpark app up to two hours after the start of that day's game as long as the tickets have not already been scanned in for entry at Truist Park.
Can I use Apple Wallet for my Braves tickets? Can I use Google Pay for my Braves tickets? Why won't my ticket barcode scan?
If your screen brightness is too low, the barcode may have difficulty being scanned. The MLB Ballpark app will automatically attempt to increase the brightness of your display or you can do so manually by following the instructions for your device.
Please note, cracked screens may impact your barcode's ability to scan. The barcode displayed is accompanied by a number. What if I lose connectivity after I've retrieved my tickets? As long as you have previously viewed your tickets, you will still be able to view your tickets in the MLB Ballpark app even with low connectivity.
We recommend viewing and loading your tickets prior to arriving at Truist Park or adding to your Apple Wallet to ensure they are accessible regardless of connectivity. Since tickets retrieved within the MLB Ballpark app will now be considered printed, the tickets will not be available for pickup at Will Call. You should present the ticket displayed in the MLB Ballpark app on your mobile device for entry at the gate.
If you are unable to access your ticket, go to a Ticket Office window for assistance on game day. If you have any questions, please contact the Braves at What do I do if my mobile device's battery dies? Visit the nearest Truist Park Ticket Office window for assistance. What is Ticket Forwarding? The MLB Ballpark app allows you to easily forward tickets to family, friends, colleagues, account partners and others with whom you wish to share your tickets so that they can use their ticket on their personal phone.
How do I forward a ticket? At the bottom of the list tap "Forward Ticket". Selecting "Forward Ticket" again prompts you to enter an email address or choose a friend from your Address Book. You can then add the recipient's name optional and a message optional before tapping "Send" to complete the forward. If you wish to send by another method, you can tap "Share Link" which will provide you with a unique link to share.
However, the MLB Ballpark app will automatically link to the address book and contacts in your mobile device. How does Forwarding a Ticket via "Share Link" work? A unique link, which holds the key to your ticket, will be generated and you can distribute it as you see fit.
Please only share this link with one person to whom you are forwarding your ticket. If you share the link with multiple recipients, whomever clicks that link and completes the "forward accept" process first will get that ticket. What if I accidentally send the ticket to the wrong email address? You can easily cancel a ticket forward that is in a pending state directly from your list of tickets inside the Wallet.
You can then resend the ticket to the correct email address. How will my recipient know I forwarded tickets? Both you and the recipient will receive an email that notifies that the ticket forward has been initiated.
The recipient will have a unique link in the email to accept the ticket. If you selected "Share Link," the recipient will receive the notification by whatever method you selected for delivering the link. How do I accept a ticket forward? You must click "Accept" from the email invitation you received. I do not have a supported iOS or Android device. Can I still accept a ticket forward? Yes, you can accept and receive your tickets in a standard web browser.
Once a ticket forward has been accepted, contact the Braves at What if the email address where I received the ticket forward is not the same as the email address associated with my MLB account? The email address at which you received your tickets does not need to match the email address associated with your MLB account, but you will be required to click the link in the email where the ticket was forwarded to.
Can I reject a ticket forward? Yes, just click, "I do not want to accept this ticket" on the Ticket Accept webpage. This webpage is accessible only from the ticket forward email sent to the recipient.
The sender of the ticket forward will be informed that the invitation was rejected and will continue to have access to the ticket in their MLB Ballpark app. If I receive a forwarded ticket, can I re-forward that ticket to another recipient?
Yes, a ticket can be forwarded again. Each time a ticket is forwarded, the two participants, the sender and the recipient, will receive a notification of this transaction. Can I cancel a Braves ticket forward?
Yes, the sender can cancel a ticket forward any time before the barcode has been scanned. If you don't have an MLB account, you can easily create one.
If you purchased tickets with the same email address you used to log in to the Ballpark app, your tickets will already be tied to your MLB account and will automatically appear.
You may need to verify your email address in order to access and manage your tickets. To verify your email address, from the Home tab, tap the Profile icon in the top left hand corner, and choose My MLB Account Emails where you can have a verification email sent to the email address you used to purchase your tickets.
Forward them a ticket by going to Wallet within the "Tickets Tab" and selecting the game you're attending. From the game's ticket list, tap the forward button and select which tickets you want to forward. Choosing via email allows you to enter an email address directly, select contact list to use your device's address book, or quickly send tickets to friends you've forwarded to recently by tapping on their email. Your friend will receive a notification that you've sent them mobile tickets.
Don't know someone's email address? Share tickets via text when you choose to forward via a link. Your gameday experience starts here. App Features: Access and manage your digital tickets Engaging experiences with MLB-exclusive Camera lenses with the Photo Creator Check-in for offers, rewards, and personalized history for ballparks visited Team schedules, directions, parking information, and more Interactive concourse maps and directories, including food and drink menus.
Apple Device FAQs. Android Device FAQs.
0コメント